What payment methods do you accept?

We accept Visa, American Express, Mastercard, Discover, PayPal, and debit cards featuring the Mastercard or Visa logo.

We also accept international credit cards. Please note that some credit card companies may charge foreign transaction fees when purchasing a different currency. All such fees are the responsibility of the purchaser.

How secure is my payment?

Very!

The connection to our site from the cart uses a valid, trusted SSL certificate (valid HTTPS) on a secure TLS connection and a strong protocol version and cipher suite.

On credit/debit cards, CVV verification is required before your order can be completed. Additionally, most credit cards and Paypal offer buyer protection for online purchases. Please contact them directly for specific details as it may vary from one financial institution to another.

What is a CVV Number and how do I find it?

The CVV Number (“Card Verification Value”) on your credit card or debit card is a 3 digit number located on the back of most credit and debit cards. On American Express®, credit or debit cards, a 3-4 digit number is printed on the card’s front side.

Providing your CVV number to an online merchant proves that you actually have the physical credit or debit card – and helps to keep you safe while reducing fraud.

CVV numbers are NOT your card’s secret PIN (Personal Identification Number).

What is the Billing Postal Code and why do I need it?

A postal code (also known locally in various countries as a postcode, postcode, PIN, or ZIP Code) is a series of letters or digits or both, sometimes including spaces or punctuation, included in a postal address sort mail.

The Billing Postal Code required in the “PAYMENT INFO” section should match the postal or zip code on the address registered to your credit card.

Is my credit/debit card charged as soon as I order a product?

Yes, your charge is processed immediately. It may show up initially as an authorization on your account, and then, as it is accepted, it will show as a charge on your statement.

If you accept a special offer for additional shirts at a discount, those shirts will be billed as a secondary charge immediately after accepting.

Do you charge Sales Tax or VAT?

Items shipped to locations both inside and outside the US, including territories, may be subject to tax. In jurisdictions where there is an obligation to collect Sales Tax or VAT, you will see the amount applied to your order, which our software will calculate for the shipping address you have selected.

If applicable, you will see the information on the checkout page – please review it before completing your payment.

Sales Tax in the US and Territories

The tax rate applied to your order will be the combined state and local rates of the address where your order is delivered to or fulfilled from.

  • Sales Tax is calculated on the total of your order, after discount.

  • The amount of tax charged to your order depends on your shipping address.

  • The tax shown at checkout will be for your default address, so this may change if you change your shipping address.

International Orders

The VAT tax rate is based on the destination country. Please note that additional customs and duty charges may apply if the order is over a certain threshold.

If you are shipping to a country outside of the US, you may be charged the applicable country tax rate. VAT charges apply to all orders shipped outside the US.

Can I remove Sales Tax or VAT?

Sales Tax and VAT are calculated by software that complies with current regulations for online purchases. We will always show you how much Sales Tax or VAT you will be charged when you go to checkout.

Please review your order before completing the payment; we are obligated to make this charge and cannot remove it.

I’ve been overcharged for my order, why?

Check your currency

Our prices are displayed in USD, so they may appear differently in your payment history after converting to your local currency. Conversion rates would account for the difference you see on your statement.

If you see more than one charge in your statement

Credit card charges usually start with a pre-authorization check from your credit card company. This initial preauthorization is only a “pending charge” and should disappear when the final purchase amount is no longer pending. If any pending pre-authorizations are not lifted from your statement, we recommend contacting your financial institution directly for more information.

If you still have questions about your order, don’t hesitate to get in touch with us!