LV Pool Pillow Flat Comfort Mule Cocoa Brown

We process and ship orders promptly, using trusted carriers to ensure secure delivery. Shipping times may vary based on destination and carrier conditions. Please note that delays can occur due to weather, customs, or other factors beyond our control.
Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.

100% secure payment with SSL encryption. Orders can be canceled within 3 hours of purchase or before seller confirmation—whichever comes first. After that, cancellations aren’t possible.

We accept returns/exchanges within 30 days only if the item is defective, damaged, or you received the wrong item. We don’t accept returns for personal reasons (e.g. change of mind / no longer needed).

If there are any issues, feel free to reach out—we’ll sort it out asap 👍

1. Size Guide & Measurements

All shoe sizes on our website are listed in US sizing.

We strongly recommend measuring your foot length in centimeters (CM) and carefully reviewing the appropriate size chart before placing your order to ensure the best possible fit.

• LV Shoes: Please refer to the LV Size Chart provided above.
• LV x Nike Shoes: Please refer to the Nike Size Chart provided below.

Please note that sizing may vary between different shoe models. Do not rely solely on your usual shoe size. Always compare your foot measurements with our size chart before purchasing.

2. Return & Exchange Policy

We accept returns or exchanges only in the following circumstances:

• An incorrect size or product was shipped due to our fulfillment error.
• The product arrives damaged or defective.

Returns or exchanges are not accepted for sizing or fit issues when the correct size and product were shipped according to the original order.

Please double-check your selected size before completing your purchase. This policy is subject to applicable consumer protection laws.

3. Order Processing & Shipping Time

As our products are shipped internationally, please allow the following estimated timeframes:

• Order Processing: 3–5 business days
• Standard Shipping: 15–19 days after shipment
• Fast Shipping: 7–10 days after shipment

Estimated Total Delivery Time:

• Standard Shipping: Approximately 18–24 days
• Fast Shipping: Approximately 10–15 days

Delivery times are estimates and may vary due to customs clearance, carrier operations, holidays, or other unforeseen circumstances.

By placing an order, you acknowledge that you have reviewed our size guide, return and exchange policy, and estimated shipping timeframes.

Thank you for shopping with us!

The Pool Pillow Flat Comfort Mule sandals from the Cruise 2025 collection are crafted from Monogram Denim, featuring an easily adjustable strap with added padding and a contoured insole that conforms to the foot. The embossed leather name tag with gold stitching on the strap showcases the exquisite leather craftsmanship of the French fashion house.